Support · FAQ

Frequently asked questions.

Straight answers about managing personal information online — grounded in how RED, Rhea Key, and Rhea ID actually work. Client-side AES-256-GCM, Bring Your Own Storage, and Bring Your Own Database.

AvailableBYOS · AWS S3 availableBYOD · Planned

01 · Data collection & storage

Data collection & storage.

What Rhea holds, what your storage and database providers hold, and how Bring Your Own Storage and Bring Your Own Database actually work.

02 · Encryption & keys

Encryption & keys.

How Rhea makes data readable only under your control, and where the keys actually live.

03 · Who can see what

Who can see what.

A precise mapping of what each party in the system can and cannot see.

04 · Access & sharing

Access & sharing.

How you grant, review, and revoke access to specific records or connections.

05 · Authentication

Authentication.

How you actually sign in and approve sensitive actions.

06 · Identity (Rhea ID)

Identity (Rhea ID).

How verifiable identity fits into the system, and what is live today.

07 · Deletion, reset & retention

Deletion, reset & retention.

How to remove data, reset your key, and what Rhea retains.

Legal, GDPR & CCPA.

Your rights and the practical controller/processor picture.

09 · Breach & recovery

Breach & recovery.

What an attacker actually gets, and how recovery works.

10 · Platforms & provider support

Platforms & provider support.

Current availability of clients and infrastructure integrations.

Still have questions?

Talk to us directly.