Support · FAQ
Frequently asked questions.
Straight answers about managing personal information online — grounded in how RED, Rhea Key, and Rhea ID actually work. Client-side AES-256-GCM, Bring Your Own Storage, and Bring Your Own Database.
01 · Data collection & storage
Data collection & storage.
What Rhea holds, what your storage and database providers hold, and how Bring Your Own Storage and Bring Your Own Database actually work.
02 · Encryption & keys
Encryption & keys.
How Rhea makes data readable only under your control, and where the keys actually live.
03 · Who can see what
Who can see what.
A precise mapping of what each party in the system can and cannot see.
04 · Access & sharing
Access & sharing.
How you grant, review, and revoke access to specific records or connections.
05 · Authentication
Authentication.
How you actually sign in and approve sensitive actions.
06 · Identity (Rhea ID)
Identity (Rhea ID).
How verifiable identity fits into the system, and what is live today.
07 · Deletion, reset & retention
Deletion, reset & retention.
How to remove data, reset your key, and what Rhea retains.
08 · Legal, GDPR & CCPA
Legal, GDPR & CCPA.
Your rights and the practical controller/processor picture.
09 · Breach & recovery
Breach & recovery.
What an attacker actually gets, and how recovery works.
10 · Platforms & provider support
Platforms & provider support.
Current availability of clients and infrastructure integrations.
Still have questions?